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This Terms and Conditions constitute an Agreement and are established between:
CoRover Private Limited having its registered office at A125 Kethana Blossom, Kadubeesanahali, Banglore-560103 and Indian Railway Catering and Tourism Corporation Limited (KSRTC) having its registered office at 9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi-110001. [Jointly referred as "Company" or "we" or "Provider" or "First Party" and separately referred as Company1 and Company2 respectively].
The entity or person willing to use and accessing the Service [referred as "Customer" or "Visitor"].
Company and/or its affiliates provide to be a subject of the following Terms. Please review it carefully. By accepting these Terms and Conditions, you confirm you have read, understood and accepted its contents.
Company may from time to time make available to all users, updates at no cost or subject to additional fees in Company’s sole discretion. "Updates" means any updates, upgrades or error corrections to the Service. Notwithstanding anything else contained in this Agreement, Company will have no obligation to continue producing or releasing new versions of the Service or any updates thereto.
We reserve the right to modify, restrict access to or terminate the Service or any features of the Service for any reason, without notice, at any time. We reserve the right to refuse to provide the Service to you in the future. We may review and remove any of Your Content at any time for any reason, including activity which, in its sole judgment: violates the Agreement; violates applicable laws, rules, or regulations; is abusive, disruptive, offensive or illegal; or violates the rights of, or harms or threatens the safety of Users. You are responsible for any claims, fees, fines, penalties, and other liability incurred by us or others caused by, or arising out of, your breach of the Agreement and your use of the Service.
"Personal Information" means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
To use our platform, you will need to provide us with your full name, phone number and any other details which we deem fit.
We may collect Personal Information from Users in a variety of ways, including, but not limited to, when Users open our ChatBot icon and fill out their information on KSRTC app/website. Non-personal identification information we collect may include the IP address and cookies and data about which pages you visit on the Site. We may combine this automatically collected information with other information we collect about you. This information helps us to prevent fraud and keep the Site secure, analyze and understand how the Site works for members and visitors, and provides a more personalized experience for members and visitors.
Some members or visitors may connect to Company's app/website using an external third-party application. Company may receive data from those connected third-party applications. When you connect your account to an external app, you will be granting Company's permission to receive information from the third-party applications.
When interacting with our chatbots, as appropriate, you may be asked to enter your name, phone number or other details to help you with your experience.
We collect information from you when you:
We may use the information we collect from you in the following ways:
We may disclose your Personal Information with your permission.
We recognize that information related to your orders could contain private information. However, we may be required to disclose your information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity.